If you are in an elevator that stops functioning properly, please remember to remain calm and press the emergency button within the cab, which is marked with a telephone receiver icon. By doing so, this will alert Otis Elevator Company that the elevator has malfunctioned and service is required as soon as possible. The cab number will be identified, as well as the specific floor on which it has been parked. An elevator technician will then be dispatched to assist and building management will be notified. A security officer or building engineer will establish two-way communication with the elevators occupants until help has arrived.
In the event of a power outage, elevators will continue to operate using our emergency power generator. Should an outage occur, elevator lights will remain on, but the car itself will temporarily cease moving. Each elevator will automatically return to the lobby, their doors will open, and they will remain inoperable until the power has been restored.
IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. PLEASE USE THE STAIRWELLS.